Your personal data matters to us. Here is a clear, plain-language breakdown of what information we collect, how we use it, and the rights you hold as a player in the Philippines.
When you register an account on 25 phdream, we collect the personal details you provide directly — including your full name, date of birth, email address, mobile number, and preferred payment method. This information is required to verify your identity, process deposits and withdrawals in Philippine pesos, and comply with the licensing and anti-money laundering obligations that apply to gaming operators in the Philippines. We also collect technical data automatically when you use our platform, such as your device type, operating system, IP address, browser type, and session activity logs. This technical data helps us keep the platform secure, detect suspicious activity, and improve the overall experience for Filipino players on mobile and desktop. We do not collect any information beyond what is reasonably necessary to operate the platform and meet our legal obligations.
Full name, date of birth, government-issued ID details, email address, and mobile number collected at registration. This data is used solely to verify your identity, prevent duplicate accounts, and comply with Philippine regulatory requirements for licensed gaming platforms. We retain this data for as long as your account remains active and for the legally required period thereafter.
Details of deposits, withdrawals, and transaction history in Philippine pesos are recorded to process payments accurately and maintain financial records as required by law. We do not store full card numbers or full e-wallet credentials — payment processing is handled through secure, approved channels. Transaction records are kept for the period required under applicable Philippine financial regulations.
IP address, device model, operating system version, browser type, and in-app session data are collected automatically each time you access 25 phdream. This information is used to detect fraud, prevent unauthorised access, and optimise the mobile experience for players across the Philippines. Usage data is anonymised where possible and is never sold to third parties.
When you contact our support team, we record the content of your messages, your account reference, and the outcome of each interaction. This helps us resolve issues efficiently and maintain a consistent service record. Communication data is stored securely and is accessible only to authorised support staff who need it to assist you.
25 phdream uses your personal data only for the purposes for which it was collected — running your account, processing transactions, keeping the platform secure, and meeting our obligations under Philippine law. We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Where we share data with third-party service providers — such as payment processors or identity verification partners — those providers are contractually bound to handle your data securely and to use it only for the specific purpose for which it was shared. All data transfers are protected using industry-standard encryption, and access to personal data within our organisation is restricted to staff who genuinely need it to perform their role. You have the right to request access to the personal data we hold about you, to request corrections, and to ask us to delete your data where there is no legal obligation to retain it.
We apply technical and organisational measures to protect your personal data against unauthorised access, accidental loss, and unlawful processing. These include TLS encryption for all data in transit, access controls and role-based permissions for internal systems, regular security reviews, and secure data storage practices. While no system can guarantee absolute security, we continuously review and update our safeguards to reflect current best practices for mobile gaming platforms operating in the Philippines. If a data breach occurs that is likely to affect your rights, we will notify you and the relevant Philippine authorities in accordance with applicable law.
As a player based in the Philippines, you have the right to access a copy of the personal data we hold about you, to request corrections if any information is inaccurate, and to request deletion of your data where we are not legally required to retain it. You may also object to certain types of processing, request that we restrict how we use your data while a dispute is being resolved, and withdraw consent for optional communications at any time. To exercise any of these rights, please contact our support team using the email address listed in the footer of this page. We will respond to all valid requests within a reasonable timeframe and in accordance with our obligations under Philippine data privacy law.
If you have any questions about how 25 phdream handles your personal data, or if you would like to exercise any of your data rights, our support team is ready to help. You can also visit our FAQ page for quick answers to common questions about accounts, payments, and platform security. Ready to get started? Create your free account and enjoy a secure, mobile-first gaming experience built for players across the Philippines.